The Core Mission of the Role
- Pre-sales Excellence: Lead a team of Application Engineers to turn client requirements into validated 3D designs and technical proposals
- After-sales Accountability: Oversee the transition from "ordered" to "operating," ensuring the successful deployment, commissioning, and long-term technical health of client systems across EMEA
We are seeking a colleague to collaboratively establish a sustainable, high-growth team focused on introducing innovative automation solutions across the European market.
Pre-Sales Key Responsibilities
- Coach, support and develop a team of Solution Architects and Application Engineers
- Provide comprehensive and in-depth technical support to the regional sales team throughout the entire customer lifecycle, specifically focusing on pre-sales activities for complex customer projects
- Represent the company towards key customers
After-Sales Key Responsibilities
- Coach, support and develop a Team Leader Deployment and CS and his team
- Ensure projects are delivered on time with a high level of quality and customer satisfaction