You are a motivated enrollment coach who believes every graduate deserves the opportunity to enroll in and complete a four鈥憏ear college degree. In this role you鈥檒l work directly with Brooklyn high school alumni鈥攊dentifying, re鈥慹ngaging, and supporting those who haven鈥檛 matriculated or who stopped out鈥攖o remove barriers and create clear pathways back to college. You鈥檒l join the cross鈥憆egional Alumni Support team and partner closely with school staff, campus partners, families, and college offices to design and scale re鈥慹nrollment practices that improve long鈥憈erm postsecondary outcomes.
Duties & Responsibilities
Alumni engagement & caseload management
- Build and maintain trust鈥慴ased relationships with a caseload of alumni to support their enrollment and persistence in four鈥憏ear colleges and universities.
- Provide individualized advising across college exploration, application, enrollment, and matriculation; co鈥慶reate personalized academic and personal success plans with clear goals and timelines.
- Use multiple communication channels (in鈥憄erson, Zoom, phone, text, email, social media) to proactively connect with 100% of alumni on your caseload.
- Maintain accurate, up鈥憈o鈥慸ate records of interactions, academic data, and barriers in the alumni database and report postsecondary outcomes.
Re鈥慹nrollment strategy & partnership building
- Design, launch, and iterate a targeted re鈥慹nrollment strategy for Brooklyn alumni that can be scaled and refined over time.
- Collaborate with high school teams, college administrators, campus partners, and families to place alumni into appropriate college settings and remove enrollment barriers.
- Develop tools and resources for alumni and the Alumni Success team to improve re鈥慹nrollment and persistence approaches.
Data鈥慸riven prioritization & outcomes
- Use alumni data to identify students at highest risk of stopping out and prioritize supports and outreach.
- Monitor, manage, and report accurate postsecondary outcomes and caseload progress to your manager and assigned school teams.
- Track progress toward re鈥慹nrollment goals and refine interventions based on evidence and outcomes.
School & administrative responsibilities
- Participate in professional development and contribute to Brooklyn HS events and initiatives.
- Coordinate travel logistics for campus visits and submit receipts/reconciliations for eligible expenses.
- Support alumni engagement through social media maintenance and other outreach efforts.
- Engage in regular check鈥慽ns with your manager and school/regional leadership to ensure alignment.