System Engineer-Windows Automation L3

Role Summary

This role requires strong strategic thinking, hands-on technical expertise, and the ability to mentor junior team members. The ideal candidate should have in-depth experience in Windows Server administration, virtualization (VMware), DevOps/Scripting, and server operations. The role involves managing physical and virtual server environments, performing migrations, ensuring system performance, and supporting cloud and automation initiatives.

Key Responsibilities

• Lead and support Windows & VMware server operations, including builds and rebuilds of physical and virtual servers.

• Manage day-to-day operations of Windows servers (2012/2016/2019) with strong troubleshooting and performance tuning abilities.

• Perform server hardware operations including RAID, ILO, Firmware, and vendor platforms (HP, IBM, DELL, Lenovo).

• Oversee VMware environments across vSphere (5.x, 6.x, 7.x), including deployment, configuration, and management.

• Execute P2V, V2V, vMotion, and vCenter operations.

• Manage VRA, HA, DRS, and virtual resource allocation.

• Ensure compliance with service provider security and operational standards.

• Perform OS patching with WSUS or other patching tools, including troubleshooting patch-related issues.

• Customize OS images using scripts and automation.

• Manage AD domain, users, FTP, IIS, DNS, DHCP, and related Windows services.

• Support migration projects and cloud initiatives (AWS, Azure preferred).

• Use DevOps and scripting (PowerShell mandatory) for automation and operational efficiency.

• Support multiple projects simultaneously with strong design-level thinking.

• Maintain documentation, performance monitoring, and service-level reporting.

• Work collaboratively with global teams, ensuring strong communication and high-quality service delivery.

• Provide leadership and take initiative in project execution and issue resolution.

Mandatory Technical Skills

• Excellent knowledge of Windows Server OS (2012, 2016, 2019).

• Strong experience with server hardware operations (RAID, ILO, Firmware, HP/IBM/DELL/Lenovo).

• DevOps and Scripting experience is mandatory.

• PowerShell scripting and automation skills.

• Strong VMware Administration:

  • vSphere 5.x / 6.x / 7.0

  • Deploy, Configure, Manage

  • P2V, V2V, vMotion, vCenter

  • VRA, HA, DRS

• Experience with VMware + Windows combined environments.

• Knowledge of server, storage, networking fundamentals.

• OS patching experience using WSUS or similar tools.

• Windows-related applications installation and administration.

• Good understanding of virtualization technologies.

• Knowledge in: FTP, IIS, DNS, DHCP, Active Directory domain & user management.

• Understanding of compliance/security standards.

• Experience supporting multiple applications and enterprise environments.

Additional Preferred Skills

• Cloud experience: AWS / Azure.

• Knowledge of tools: WSUS, Zabbix, HPOA, Trend Micro Antivirus.

• Strong data analysis skills for performance monitoring & service-level management.

• ITIL process knowledge (Incidents, Changes, Requests, Problems).

Soft Skills

• Strong strategic and analytical thinking.

• Ability to mentor junior engineers.

• Excellent written and oral communication (global interaction).

• Self-motivated with leadership qualities.

• Ability to handle multiple projects under tight deadlines.

• Strong interpersonal and influencing skills.