Customer Solution Consultant

Responsibilities:

• Handle written queries from DT colleagues and external suppliers, tracking them in Salesforce
• Perform administrative tasks including access management, sourcing and contract management support, and report preparation
• Provide process services such as supplier communication and document management support
• Manage incidents, including research in SAP and Salesforce, and clarify special queries along the PTP Value Stream
• Conduct open-item clearing and management
• Process incoming invoices from various sources
• Participate in international projects and process improvement initiatives
• Perform other ad-hoc activities as defined by superiors