Key Responsibilities:
1) Sales and key Accounts Management
• Ensure that SGS TFS is achieving revenue and profitability as defined by business.
• Align sales strategy to meet budgeted target
• Provide leadership and direction to drive the sales by with clear focus on market dynamics
• Identify expansion opportunities through sale and cross sell and develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system
• Strategic business planning with an aim to sale SGS CSR & Aid Efficiency services to corporate donors and philanthropist and Government revenue opportunities to chase revenue
• Develop and implement sales strategy to scale up new pipeline of clients to chase revenue through key service offerings
2) Lead Program Delivery
• Client engagement and client satisfaction parameters for allocated portfolio
• Support operations team to deliver services as per scope of project by client and timely delivery
3) Provide Strategic Consulting
• Provide CSR program design and strategic consulting and share data-based insights to the client
• Liasoning with Corporate SMEs, NGOs, and Government for client acquisition
• Onboarding consultants, social domen experts, identifying complimentary service agencies to create eco-system to complete the project
• Ensure quality of business engagement by regular client cadence, NGO cadence and supervising governance and leading internal project and knowledge management.
• Deal with B2B social platform for client engagement
• Hire, train and develop sales team to achieve yearly sales target
• Understand the client's vision and co-develop the roadmap for adhering to the client's needs and CSR goals and projects.
• Conduct review meeting with sales and operations team to ensure progress towards KPIs, objectives and targets
• Maintain effective sales and marketing performance reporting system to measure the success
4) Market insights and feedback Mechanism
• Develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system
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