路 Support and coordinate installation, and connectivity of computer systems and network infrastructure to ensure the stable Business functions and continuity of operations. Manages End User support staff in a region that develop, configure, maintain, support, and optimize all new and existing network hardware, software, and communication links.
路 Support and coordinates installation of in-house and remote hardware and software across the organization鈥檚 network.
路 Ensures that project/department milestones/goals are met and adhering to approved timelines and facilitating approvals and development for global and local teams.
路 Ensures that standards and procedures are followed during design and implementation of IT systems and applications.
路 Coordinates with other IT teams and vendors to implement technologies and resolve Level 3 break-fix incidents and issues:
路 Resolution of network connectivity issues and outages
路 Installation and configuration of LAN/WAN network circuits and appliances
路 Data acquisition in support of company projects during mergers and acquisitions
路 Site review and documentation
路 Fix, imaging, installation and configurations of end-user hardware, software and OS- Server hardware, software, OS and protocols
路 Active directory access and permissions
路 Vendor technologies
路 Networking appliances
路 Mobile devices.
路 Business applications.
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