Main Responsibilities and Tasks:
- In coordination with the superior receive nomination from clients, review and respond according to pre-defined channels;
- Provide daily update of customer activities (loading, wagons, trucks and doctors of vegetable oil tanks) etc;
- Confirm client appointments before sending to the operations coordinator;
- Receive the concerns of clients under your supervision and respond to them in order to satisfy their concerns;
- Ensure that data record books are always up to date;
- Carry out a survey of the Division鈥檚 purchasing needs and submit it to the hierarchical superior for approval and the competent entities for its follow-up;
- Assist other Back Offices assigned to other Divisions and other Delegations whenever requested;
- Ensure the execution of invoicing in the BOSS computer program under your supervision;
- Ensure monthly inventories of stocks (seals, bottles, fuels, lubricants, etc.);
- Ensure the preparation of progress reports, reception and dispatch of laboratory samples;
- Ensure the classification and filing of all documentation relating to certificates and invoices of clients under your tutelage;
- Ensure that all standards regarding quality, hygiene and safety are observed and respected in the work while carrying out their tasks;
- Immediately report to the supervisor if you detect anomalous actions that jeopardize the quality, hygiene and safety at work;
- Perform any other tasks assigned by the hierarchical supervisor.