The Laboratory Manager is responsible for the day-to-day operations of the Minerals Laboratories in Mozambique, including management of staff. Also will assist the Minerals Team ensuring that the Minerals Laboratories operates using the best quality practices in order to comply with all company quality, health, safety & environment practices at all times to ensure the best possible service is provided to the client at all times.
SPECIFIC RESPONSIBILITES
- Coordinate laboratories test work according to standard procedures or in-house procedures.
- Organize the day-to-day operations of the laboratories ; liaise with key staff to ensure the smooth running of the laboratories so that the needs of the client are being met.
- Ensure that each job is completed, from processing the initial order though to producing the final report, in a timely and accurate manner.
- Ensure handover is performed between working periods, with key issues clearly identified and prioritised to duty chemists.
- Delivery of agreed analysis to timescales and cost to enable fulfilment of contractual KPI鈥檚 and maximize profitability.
- Review outstanding work with respect to customer deadlines and prioritise activities of shift chemists. Over period working day, regularly review workload with respect to analytical test deadlines and use this information to prioritise activities of shift team.
- Provide effective supervision of the shift chemists, ensuring that training and resources are available in order for them to carry out their assigned tasks safely, promptly and effectively working to industry-wide standards, Quality procedures, and HSE policiees.
- Maintenance of laboratories equipment, including calibration, troubleshooting and housekeeping.
- Ensure that work is carried out with due consideration for the environment and that all reasonable steps are taken to prevent spillage, loss or pollution.
- Monitor and resolve Quality issues (Internal audits / SPC monitoring), CAR, Order Review, File Checking, Method updates.
- Demonstrate compliance to all test methods, SGS policies, procedures and Quality Management Systems essential criteria for accreditation and SGS Laboratory practices.
- Maintain organized and auditable QMS to ensure traceability and compliance with Accreditation, and according to SGS procedures.
- Develop the integral training plan and implement which can benefit the career aspirations of Natural the individual and enhance the SGS pool of skills and capabilities.
- Ensure testing competency is maintained by coordinating a Test Method Assessment Program.
- Organize and participate in proficiency testing scheme/program.
- Identify and implement improvements to current laboratories operations in order to maximize equipment availability, ensure technical standards are maintained and improved, promote continuous improvement and provision of a quality service to clients.
- Ensure SGS Laboratory information Management (SLIM) is fully operational and utilized.
- Ensure client support in a timely and effective manner to maintain consistency of service delivery agreed contractual obligations.