Plan and achieve marketing, sales and MIS objectives, as well as revenue targets
Set up and manage the Marketing and Sales organization
Build the team and infuse team spirit to achieve the objectives collectively
Provide marketing, promotion and sales support to internal structures
Actively promote the cross-selling of SGS Services
Gather and interpret market and competitor information
Provide Marketing and Sales support to all LOBs.
To ensure that company and group policies are implemented in Business Development for the Zambia operations.
To be pro-actively involved in client acquisition and client retention activities.
To plan, develop and improve the Business Development impact in all parts of Zambia in collaboration with Minerals management.
To monitor and periodically report on prospecting and revenue performance, detecting reasons for shortfalls, if any, and taking measures to correct these situations.
To liaise with the respective service and/or regional VPs and other affiliates to exchange information pertaining to market sector developments.
To identify opportunities for new business, promotion, marketing and publicity for all LOBs.
To assist in administering contracts/jobs, routed through Geneva (international orders).
To assist in drafting, negotiating and securing contracts where required.
Be involved in managing pre and post contract client service/satisfaction issues.
Maintain a communication channel to the Regional Managing Director and ensure that the Regional Managing Director is kept current and informed on all aspects of Business Development that have any direct or indirect impact on:
Business acquisition
Business retention
Client satisfaction
Marketing organization
To work with all SGS employees so as to maximize business returns whilst minimizing exposure and risk for the company.
Adhere to all quality and safety requirements of the SGS management system.
Perform any other reasonable tasks as assigned by direct line manager.