- Conduct audits against Scheme or client requirements for which they have been qualified and approve either along or as part of a team.
- Present a professional image in all dealings with clients and auditees.
- Cooperate fully with any investigation in relation to Quality issues or Integrity where required. Identify quality, integrity and efficiency improvement areas.
- Active development of relationships through existing networks and contacts. Remain up-to-date with current thinking and client expectations in this field. Assist in development and revision of audit policies and procedures.
- Generate timely and accurate audit reports and other communication
- Contribute to Technical documents. Work with RBS Scheme Leader, RBS Operation Manager and RBS manager to prepare topics for Auditor technical meetings. Technical review of reports from other auditors. Resolve and escalate complex issues to appropriate teams for analysis. Coordinate with RBS Operation Manager or Program Managers the implementation of the programs and share with the RBS Manager and RBS Technical team.
- Organize, direct and supervise team members through the pre-audit, on-site activity and reporting after audit.
- Provide technical input to back-office and sales teams as required
- Witness other auditors for effectiveness of auditing to ensure that competence is maintained
- Lead and organize audit team before, during and after the audit for the related job. Mentor auditors and provide “on-the-job” training.
- Other tasks with related to audits / trainings / sale supports as requested by the RBS Manager or BU Managers.
sgs