Responsible for the implementation of primary goals, operating plans, policies, and short and long range objectives for the business unit.
JOB FUNCTIONS
- Ensures that the Quality Management System is implemented and maintained in accordance with the ISO 17025 standard
- Is knowledgeable of the scope of all processes under his/her supervision
- Maintains records and manages all aspects of testing activities
- Facilitates operational concerns
- Coordinates purchasing requests
- Manage operations to maintain or improve efficiency and quality of laboratory
- Ensures accurate and consistent testing procedures
- Hires personnel and oversees all employee related issues
- Determines technical training needs of personnel
- Conducts employee performance reviews and provides ongoing guidance for continued employee development
- Maintain a fair and positive work environment
- Represents organization to major customers, government agencies, and the public
- Communicate operational difficulties and delays to Client Service Department
- Communicate necessary changes or information to department personnel.
- Responds to customer inquiries and provides professional advice
- Ensures that all health and safety regulations are followed
- Contribute to and maintain an active safety program for all departments
- Organize and maintain documentation of all laboratory quality activities
- Report on the performance of the Quality Management System to senior management for review and as a basis for improvement of the system.
- Ensure compliance to ISO 17025 standards are maintained
- Performs other duties as assigned.
LEADERSHIP/SUPERVISORY RESPONSIBILITIES
- Provides guidance and/or leadership to others, including indirect reports, peers, or managers Yes
- Has hiring and terminating responsibilities Yes
- Supervises others Yes
- Number of employees directly reporting - Supervisory; 1-5 Non-Supervisory