Team Lead – Regional Product Expert Air - Belt - Peeling

The Team Lead for Product Experts oversees a regional team responsible for the Air/Belt and Peeling product portfolio across EMEA. This role ensures technical excellence, consistent training delivery, and high-quality support for internal stakeholders and service teams. The ideal candidate combines strong leadership with good product and application knowledge, enabling the team to provide best-in-class technical back-office support and technical development services. 

This is a hybrid role based in our Leuven office.

Key responsibilities:

Team Leadership & Development:

• Empower and mentor experts for performance and growth.
• Set goals, KPIs, and priorities aligned with strategy.
• Build collaborative, customer-focused team culture.
• Optimize resources and workloads.

Technical Back-Office Support

• Oversee support for Air/Belt and Peeling portfolio.
• Handle escalations, analysis, and documentation.
• Collaborate on issues, insights, and best practices for uptime.

Cross-Functional Collaboration

• Deliver training and learning paths for teams/partners.
• Support certifications and skill evaluations.

Continuous Improvement

• Enhance processes, tools, and standardization.
• Provide insights for portfolio strategy.