1. Team Management & Organization
- Manage the R2P team across countries supported by the Finance Shared Service Centre, including performance supervision, feedback, and development.
- Organize regular meetings with both the team and Local Finance to ensure alignment and performance follow-up.
- Organize regular team meetings with R2P team in FSSC.
- Support knowledge management through documentation, training, and backup planning.
- Lead and manage R2P Junior Managers and Team Leads ensuring effective process execution.
- Manage HR related tasks within R2P team.
- Represent R2P team on cross function and finance meetings and forums.
- Handle ad hoc tasks assigned by senior management.
2. Process Performance & Optimization
- Monitor R2P process (Master Data Management, Transactional Purchasing, Invoice Processing, Travel & Expenses, Payments) performance against SLAs and KPIs, and take ownership of accurate, compliant service delivery.
- Lead process transitions and drive continuous improvement through innovation and automation (e.g., OCR).
- Maintain formal process documentation and define department goals aligned with company strategy.
3. Compliance, Risk & Control
- Ensure compliance with policies, procedures, internal controls, and audit requirements.
- Identify, assess, and mitigate operational and compliance risks; report breaches and manage incident logs.
- Support enhancements in controls and risk management through process improvement initiatives.
- Manage data driven process improvement and ability to quantify impact of changes, including required investments
4. Stakeholder Relationship & Communication