Specialist I, Quality Assurance is responsible for assisting management with the maintenance of the Quality Systems at SGS. Assignments are generally provided by a Team Leader or Manager. The Quality Assurance Specialist must be sensitive to the demanding regulatory compliance requirements attending to the operation of a pharmaceutical testing laboratory. This job also requires the ability to demonstrate a high commitment to interpersonal relations.
- Provides support to technical staff in their efforts to ensure that routine testing submitted by clients is completed within established parameters governing turnaround time, quality specifications, etc.
- Performs routine testing in conjunction with client-specific projects
- Approves and issues Certificate of Analysis and signs on cGMP related reports
- Participates in departmental and/or company-wide projects designed to improve the nature of SGS client services
- Demonstrates willingness and ability to train on applicable general SOPs pertaining to the Analytical Laboratory
- Participates in general staff training sessions as these are scheduled
- Participates in departmental efforts directed toward equipment maintenance and calibration
- Adheres to relevant SGS SOPs governing official records and documentation.
- Compliance with applicable SOPs related to the handling of customer complaints