The primary responsibility of this role is to develop and maintain client relationships. The Key Account Manager will be responsible for maintaining key accounts, developing new and emergent business, and driving new service offerings within the SGS businesses. The role will require strong collaboration and professional relationships with current operation and business managers and clients.
- Maintain key accounts, development of new and emergent business, as well as drive new service offerings within the SGS businesses
- Educate customers on SGS Brookings service offerings
- Act as the commercial face and voice of SGS with clients. Includes developing relationships, fielding inquiries, assisting in proposal development and issuance, and completing regular visits to identified key accounts
- Work to identify key industry events, and lead SGS presence at relative trade shows, conferences, and client meetings
- Aggressively seek new service portfolio offerings from a clear and thorough understanding of client needs, anticipating what is needed to improve service quality to improve market share and customer revenues