Provide 24/7 technical support for the SGS D-TECT® software and hardware, ensuring continuous system availability and performance.
Perform all scheduled maintenance activities, including software deployments, system updates, and hardware cleaning.
Offer first-line support to local users experiencing issues with D-TECT® functionalities (e.g., image matching, image display).
Monitor the health and performance of application and infrastructure servers (e.g., disk space, CPU, memory usage), and take preventive actions to avoid downtime.
Collect and document user feedback to support continuous improvement of the D-TECT® solution.
Develop and maintain full-stack web applications using .NET (Framework 4.8 and .NET 9) and Angular 16.
Design and implement backend services and APIs with C#, ASP.NET, and Entity Framework.
Build responsive and dynamic user interfaces using Angular 16.
Manage and optimize SQL Server databases, including writing queries and ensuring data integrity.
Collaborate with cross-functional teams to deliver features, fix bugs, and improve performance.
Ensure code quality and maintainability through best practices, testing, and documentation.