We are looking for applicants who live on the EAST COAST and/or CENTRAL TIME ZONE.
If you have a science background and are interested in pursuing sales, this could be a fantastic opportunity for you.
We are looking for an Inside Sales Account Manager to join our Sales team! The Inside Sales Account Manager is responsible for developing new leads, communicating with customers to understand their needs and provide SGS solutions. This role is responsible for building instant rapport with customers over the phone. The Inside Sales Account Manager is expected to be knowledgeable about all SGS service offerings on a technical level to deliver expert customer service, providing support to customers, outside sales, and the Client Services team. The Inside Sales Representative is responsible for managing leads, generating bids, and preparing quotes in accordance with SGS standards.
Job Functions
- Respond to client inquiries in a timely manner
- Build instant rapport with clients over the phone
- Use exceptional verbal and written communication skills to discuss SGS capabilities and unique features, benefits and services to customers
- Answer client questions and provide supporting documentation via email
- Continually keep up to date on SGS service offerings
- Lead generation through bid site monitoring
- Conduct discovery sessions with both qualified and unqualified leads
- Develop leads and convert into sales
- Bid follow up to determine outcome
- Close sales and achieve revenue target
- Contact prospective and existing customers to discuss needs
- Practice active listening to understand and identify client needs and determine potential opportunities
- Maintain lead and client inquiry database in CRM
- Assess client needs against capabilities of SGS
- Provide proposal and opportunity intelligence to the Business Development Manager and Operations Manager
- Represents SGS professionally and ethically in the marketplace
- Continually develops personal selling skills, acquires industry knowledge, broadens expertise in environmental service offerings and applies them
- Develops a network of industry contacts
- Comply with SGS Code of Integrity and Professional Conduct at all times