Primary Responsibility:
- Responsible for performing and completing the third-party audit cycle, and conducting specific training programs. Also responsible for providing assistance in marketing the division鈥檚 services to clients and coaching auditors under training or supervision
Secondary Responsibility:
- Conducts and completes the whole audit cycle, either as a team member or team leader in accordance with KNOWLEDGE Global Procedures, ISO 17021-3 (QMS), ISO 17021-2 (EMS) ISO 19011 and company documented procedures.
- Conducts desk study of the client鈥檚 quality management system
- Prepares checklist and itinerary as guide during audit.
- Conducts audit on site according to procedures.
- Prepares and completes audit package.
- Communicates with or attends to client inquiries related to the system standard where they had been qualified to audit.
- Reviews and customizes training materials, when needed, and conducts training on specific programs as determined by the Division Manager.
- Maintain and expand business with assigned accounts.
- Assists sales executives during client visits or calls, as appropriate.
- Provides coaching and performance feedback for auditors under training or supervision.
- Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
- Raises non-conformances or findings during the closing meeting subject to review of the lead auditor.
- Completes audit reports and updates client鈥檚 files i.e. kick sheet, etc.
- Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System.
- Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity.