The successful candidate will be responsible for the following activities specific to all NTA Service Deliverables:
- Undertaking regular and on-going compliance checks and audits of SPSV vehicles, drivers and dispatch operators
- Identification and investigation of offences and potential offences under legislation relating to SPSV鈥檚 and their drivers/passengers
- The collection, recording and processing of evidence and evidential exhibits
- The compilation and presentation of case files to prosecution level, together with regular court attendances as required nationwide
- Investigating, recording and resolving complaints from passengers, intending passengers, drivers and operators of SPSV鈥檚 and the general public
- Effective use of the National Transport Authority IT systems to record all compliance activity undertaken and assist in on-going compliance activity
- The assessment of compliance information, including the most appropriate and effective response and the ability to report on such assessments to assist the National Transport Authority鈥檚 overall compliance strategy.
- Working with An Garda S铆och谩na and other enforcement agencies to enforce small public service vehicle and driver legislation
- Provision of advice and support to drivers and passengers of SPSV鈥檚 and other agencies in relation to the National Transport Authority鈥檚 activities
- Day-to-day management of routine administration/reporting functions relating to new and ongoing compliance activities and complaints
- Adherence to all legal and administrative requirements relating to the position
- Ensure full compliance with the Company鈥檚 Code of Integrity & Professional Conduct, and at all times adopt behaviour in accordance with SGS Equality & Diversity policy.
- At all times adopt a safe and professional behaviour by exercising due regard for the health and safety of yourself, colleagues and members of the public, in line with the Company鈥檚 policies and procedures.
This is not a definitive list of duties.