The Quality Assurance Coordinator ensures the laboratory鈥檚 Quality Management System (QMS) complies with ISO/IEC 17025, ISO 9001, 10 CFR 50 Appendix B, and 10 CFR 21, supporting testing, calibration, and certification activities to meet regulatory and customer requirements.
Key Responsibilities
Maintain and improve the QMS in accordance with ISO/IEC 17025, ISO 9001, and ISO/IEC 17065.
Manage document control, including creation, revision, approval, and recordkeeping of controlled documents.
Serve as the primary contact for accreditation bodies and regulatory agencies.
Conduct and/or participate in internal and external audits; manage accreditation audits and inspections.
Investigate nonconformities, implement corrective actions, and verify effectiveness.
Maintain training records and ensure personnel are qualified and competent.
Conduct or coordinate quality system training.
Support continuous improvement in testing, certification, and quality processes.
Assist with customer complaints and ensure proper investigation and resolution.
Collaborate with staff to ensure accurate and reliable test and certification results.
Communicate QMS status and compliance updates to management.
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