Reporting To: Global Head of Human Resources, Business Assurance
Key Stakeholders: Group Total Rewards team, Regional Total Rewards Leaders, Regional & Country HR Directors, Finance, Legal, and Business Assurance Leadership
Location: Flexible / Global (Hybrid)
Travel: Occasional international travel
Role Overview
The Global Total Rewards Director for Business Assurance (BA) is responsible for designing, governing, and evolving Total Rewards strategy across nearly 100 countries and 8,500 employees. This role drives all global activities related to Compensation, Benefits, Job Architecture, Incentives, Benchmarking, Governance, and Reward Transformation for the Business Assurance division.
As Business Assurance undergoes significant growth and transformation, this role will be instrumental in shaping competitive reward frameworks, harmonising practices across countries, improving internal equity, and ensuring strategic alignment with both Business Assurance business goals and SGS Group Total Rewards policies.
Key Responsibilities
Global Total Rewards Strategy & Governance
- Develop and execute a comprehensive global Total Rewards strategy aligned with BA鈥檚 business priorities and growth ambitions.
- Act as the strategic Total Rewards leader for BA, ensuring full alignment with Group Total Rewards.
- Establish strong governance frameworks for compensation, benefits, job architecture, and incentive plans across 90+ countries.
- Ensure consistency, internal equity, and global standards while balancing local market realities.
- Advise BA Executive Leadership on reward trends, risks, and strategic decisions.
Compensation Frameworks & Grading
- Lead global job architecture, ensuring clarity, consistency, and scalability across BA鈥檚 organisation.
- Own and manage the grading framework, ensuring rigorous application and calibration globally.
- Implement robust processes for job evaluation, leveling, and internal benchmarking.
- Partner with regional HR/Total Rewards to ensure correct and consistent application of compensation policies.
- Drive salary and bonuses reviews processes
Market Benchmarking & External Competitiveness
- Lead global compensation and benefits benchmarking in Consulting, Audit, and Training sectors, in partnership with Group TR and external vendors (Mercer, Willis Towers Watson, local providers).
- Monitor market competitiveness across diverse geographies and propose adjustments proactively.
- Maintain a holistic, up-to-date view of competitiveness for BA鈥檚 critical roles globally.
Annual Compensation Cycles
- Lead and coordinate the annual global compensation cycles for BA (merit increase, bonus, promotions).
- Design guidelines and calibration methodologies for leaders, regions, and countries.
- Partner with Finance for labor cost scenarios, budgeting, and forecasting.
- Ensure strong communication, training, and change management with HR and business stakeholders.
Incentive Plans & Bonus Structures
- Review, harmonize, and improve incentive plans across BA, ensuring competitiveness, fairness, and performance alignment.
- Design or refine bonus schemes for different populations (sales incentives, auditors incentives, management incentives, special schemes).
- Ensure performance-based reward models that support BA鈥檚 commercial and operational priorities.
Offer Management & Reward Advisory
- Own global guidelines for compensation offers, ensuring competitiveness and internal equity.
- Support senior-level or critical-role offer decisions, including expatriation and mobility packages.
- Provide strategic reward advisory to HRBPs and BA leadership on complex cases.
Reward Transformation & Continuous Improvement
- Drive major Total Rewards transformation initiatives in BA (harmonization, digitalization, simplification).
- Identify gaps, inefficiencies, or inconsistencies across regions and implement corrective actions.
- Modernize reward processes, tools, dashboards (in collaboration with Group TR).
- Support Workday or other HR system enhancements related to rewards.
Collaboration & Stakeholder Management
- Act as BA鈥檚 main liaison to Group Total Rewards for global strategy alignment, tools, and methodologies.
- Partner with regional Total Rewards leaders to ensure alignment and smooth deployment globally.
- Work cross-functionally with HR, Finance, Legal, Business Leaders, and Group HR.
- Communicate complex reward concepts to diverse stakeholders with clarity and impact.
HRIS, Workday & Rewards Systems Governance
- Lead the strategic oversight of HRIS systems supporting Total Rewards (Workday compensation, grading, incentives, and benefits), ensuring global consistency, scalability, and data integrity.
- Drive automation, digitalization, and dashboard development to strengthen analytics, forecasting, and data-driven decision-making.
- Continuously improve reward system processes, reducing manual interventions and enhancing user experience for HR and business stakeholders.
HRIS & People Data Analytics
- Oversee data governance, data quality, and system optimisation to support global HR operations.
- Lead the use of HRIS platforms (e.g., Workday) to enable efficient and accurate processes across Business Assurance.
- Develop and maintain advanced people analytics, dashboards, and KPIs to support decision-making for leadership, HR, and the business.