Identify, develop and prioritize initiatives that will improve the quality of service to SGS customers, inbound / outbound transit time and the overall cost position. Develop relationships with National Customs and other regulatory authorities
Area of responsibility: DAFZA ,JAFZA, SAIF ZONE, DIC, DMC, T2, DCV all customs regimes in UAE
Customs duty payout and recovery and customs compliance in all transactions with customs
Provide regular communication to SGS customers on regulatory change and improvement
Provide regular reporting on performance and costs associated with Regulatory clearance
Represent SGS interests at all levels of Customs & Regulatory administration with professionalism and integrity
Act as the company representative in discussions & negotiations with customs authorities & other border agencies
Present initiatives to and actively lobby Government and other regulatory authorities to facilitate the customs clearance process
Work with the sales teams to advise customers only customs/trade regulations and with country operations management to streamline clearance activity and lower cost
Implement a sound customs strategy with programs and projects developed in line with the key aspirations of improved clearance performance and reduced cost
Identify opportunities, both internal and external and recommend initiatives that will facilitate the customs clearance process
Conduct regular audits of clearance performance to ensure compliance to network standards and achievement of the best-cost position
Identify opportunities and impediments in the areas of International trade facilitation, export incentive schemes, trade and policy development and bilateral and multilateral country agreements and work with country management to implement solutions
Ensure SGS customs processes are in compliance with all local laws, regulations & practices
Identify and assist in the implementation of training programs
Develop IKOs/KPIs with team members and monitor individual performance
Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets