Commercial Inspection Coordinator

• Job Title: Commercial Inspection Coordinator
• Job Type: Permanent
• Location: Oldbury
• Hours: Monday – Thursday 8.30am – 4:30pm, Friday 8.30am – 4pm (inc 1 day WFH)

Step into a key role where your organisation, coordination, and client‑focused approach ensure our inspection services run seamlessly. As our Commercial Inspection Coordinator, you’ll be the crucial link between our clients and our nationwide network of Inspectors—making sure every enquiry is handled efficiently, accurately, and with outstanding service.

This is an excellent opportunity for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering work to a high standard.

• Act as the first point of contact for commercial inspection enquiries—assessing client needs, minimising risks, preparing accurate quotations, and creating job files.
• Allocate the right Inspector for each job, ensuring competence, availability, and high‑quality service delivery.
• Track each inspection from start to finish: monitoring performance, reviewing reports, issuing certificates, and raising non‑conformities when required.
• Maintain full compliance with internal processes including contractual terms, purchase orders, health & safety requirements, timesheets, affiliate invoices, and correct system documentation.
• Support financial accuracy by ensuring timely invoicing, correct charges and formatting, and helping with proactive debt management.
• Build strong client relationships by attending review meetings, supporting sales discussions, and contributing to improvements in our business systems and administrative processes.