Business Consultant - monday.com, Atlassian

About the role

A Technical Consultant will work as part of a team helping clients get maximum value from monday.com and the Atlassian product suite - including Jira, Confluence, and related productivity technologies such as Slack. 

This role bridges two ecosystems: serving as a primary delivery resource for monday.com professional services engagements while also contributing to Atlassian-based work when client demand requires it.

Day-to-day work spans requirements discovery, solution design, hands-on implementation, system integration, and process automation - ranging from configuring monday.com workflows and boards to Atlassian upgrades, migrations, and scripted solutions.

The role includes active participation in presales: contributing to scoping conversations, effort estimates, proposals, and platform demos for a range of client stakeholders. Staying current across both ecosystems - monday.com, Atlassian, and adjacent tools - is a natural and expected part of the position.

What you'll be doing

Discovery and Solution Design

• Lead early-stage discovery workshops to surface client needs, pain points, and process gaps across monday.com and Atlassian environments.

• Conduct stakeholder interviews and requirements analysis to define clear, actionable problem statements.

• Collaborate with colleagues and clients to design creative, scalable solutions - recommending the right platform for the right use case.

• Help clients make informed build vs. configure vs. integrate decisions based on their specific constraints and maturity.

• Participate in internal knowledge-sharing, methodology development, and delivery improvement initiatives.

Solution Delivery and Implementation

• Configure and implement monday.com solutions including boards, workflows, automations, dashboards, and integrations across monday Work Management, monday CRM, monday Dev, and monday Service.

• Deliver Atlassian implementations including installations, upgrades, migrations, and custom configuration for Jira, Confluence, Bitbucket, and associated tools.

• Build low/no-code integrations using IPaaS platforms such as Make.com and Zapier; develop scripted solutions using Groovy, Python, or REST APIs where appropriate.

• Apply change management practices to help clients adopt new workflows, govern their platforms effectively, and sustain improvements over time.

• Create measurable outcome frameworks so clients can track the before-and-after impact of implemented solutions.

• Produce thorough engagement documentation including solution design records, findings reports, and handoff materials.

• Provide training and enablement to stakeholders and end users across both platforms.

• Perform database administration, system administration (Linux/Windows), and application server configuration as needed for Atlassian environments.

Presales and Client Engagement

• Engage early in the sales cycle to understand client challenges and shape solution approaches across monday.com and Atlassian offerings.

• Contribute to scoping, effort estimation, and proposal development for both platforms.

• Deliver compelling platform demos tailored to the stakeholder audience - from end users to executive sponsors.

• Act as a trusted advisor and primary point of contact on active engagements, maintaining professional and efficient communication throughout.

• Manage multiple concurrent projects and deliverables with strong personal organization and prioritization.