Accept work assignments from Service Writer / Manager.
Request parts for the job as early as possible when needs become known.
Perform service, repair, and customization work in accordance to factory specifications.
Complete repair work within the scheduled time period
Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
Ensure proper filing of paperwork upon completion of repairs.
Deliver customer鈥檚 vehicle in cleaner condition than when it was dropped off.
Keep work area clean and assist others with maintaining shop cleanliness.
Maintain technical (PHD and other) qualification by completing any necessary training programs assigned by the Service Manager.