Duties and Responsibilities:
路 Respond to internet inquiries with courtesy, accuracy and professionalism
路 Promptly and accurately enter all customer inquiry data into the CRM.
路 Generate sales appointments
路 Conduct phone surveys to assess customer preferences and quality of experience
路 Effectively utilize lead management tools
路 Compile all necessary reports, forms and other documentation on a timely basis
路 Perform other job-related duties as assigned
路 Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
Sonic Automotive
https://careers.smartrecruiters.com/SonicAutomotive