Summary:
As an Automotive Sales Associate, you will play a key role in assisting customers with their vehicle purchase, providing information about available models, and ensuring a positive buying experience. Your enthusiasm for automobiles and excellent communication skills will contribute to the success of our sales department.
Duties and Responsibilities:
- Greet and assist customers in a friendly and professional manner to understand customers' needs and preferences to recommend suitable vehicles.
- Conduct test drives to showcase features and performance.
- Stay up-to-date on the features, specifications, and pricing of all available vehicle models to provide accurate and detailed information about vehicles to customers.
- Guide customers through the sales process, including vehicle selection, financing options, and trade-ins.
- Negotiate and finalize sales agreements in a transparent and customer-friendly manner.
- Follow up with customers after the sale to ensure satisfaction and address any concerns.
- Build and maintain positive relationships with customers for potential repeat business and referrals.
- Collaborate with other sales team members and departments to ensure a seamless customer experience.
- Participate in sales meetings and training sessions to enhance product knowledge and sales skills.
- Work towards achieving individual and team sales targets.
- Utilize effective sales techniques to maximize sales opportunities.