Summary Of Essential Functions:
The Global Spares and Consumables Pricing Manager analyses the market and identifies new spares and consumables offerings and leads definition, development, commercialisation, pricing, launch and marketing of them across the product portfolio.
You will use market and internal data to continuously optimise spares and consumables pricing through refinement of market, commercial and delivery approaches, tools and processes. Support the sales and service organisations by driving targeted projects to generate maximum income, increase market share, increase profits, ensure return on investment and improve customer satisfaction / experience, whilst responding and aligning to the Division and Group's overall portfolio strategy.
Additionally you will manage external reporting on price controls in compliance with external legal requirements and company policy.
Specific Duties, Activities And Responsibilities Include But Are Not Limited To:
- Input to and deploy the commercial strategy for spare parts, consumables sales in collaboration with region commercial, marketing and services teams.
- Maintain a comprehensive global picture of the market, revenue, sales performance, margin, cost, discount / concessions, voice of the customer, competitor price points, price elasticity, risks and opportunities and developments in the external market.
- Develop a recommended pricing strategy to maximise margin, revenue and market share of spares and consumables that also positions upsell of service agreements and upgrade offerings taking into account total cost of ownership.
- Manage periodic review of price performance for the portfolio including key stakeholders from around the business, using all available data and analytical methodologies, making recommendations to leadership on price changes and implementing decision making.
- Put in place, measure and report robust performance metrics. Provide periodic internal and external reporting on price controls as required by company policies, external audit and regulatory requirements and disclosures.
- Oversee price management activities ensuring price books globally are updated and customer marketing collateral is available to support price changes.
- Acts as global process owner for SAP and Servicemax spare parts sales and pricing activities, ensuring system suitability. Deliver projects to implement tools to enable more efficient and effective management of the spare part portfolio including automation and alternative channels incl. including ecommerce solutions, electronic data links with key customers/channel partners, spare parts e-pricing tools and price lists.
- Continuously review, identify under-performing categories, areas of the installed base not addressed, develop and implement business cases, roadmaps and strategic plans to address incl. new solutions, cost reduction initiatives, supply improvements and commercial changes, working with applicable functional groups.
- Define and optimise the broader commercial aspects of the offering including, warranty ,import and export control requirements, contractual terms, route to market channels, business models and partnerships. Drive global consistency and standardization ensuring each category is optimised through the product lifecycle.
- Innovate new features, capabilities and offerings to grow the business. Define and coordinate the activities required to bring spare parts and consumable offerings to market.
- Provide service thinking and input to industry product managers on product development, evolution and retirement across the lifecycle ensuring optimal service business at each product lifecycle stage. Complete Aftermarket Spares and Consumables tasks required within each stage of the product lifecycle process.
- Ensure part number replacements are managed, undertake projects to that support product sustainment and address obsolescence issues.
- Define and provide inputs to short and long term forecasts, budgets and strategy plans, working with Sales, Service, Industry Marketing teams and Finance. Support service supply chain in developing a comprehensive picture of demand.