As an Accounts Receivable Representative, you will play a vital role in managing our incoming payments, ensuring timely and accurate processing of receivables, and maintaining compliance with financial regulations. Your expertise will directly contribute to our cash flow management and financial stability.
- Customer Collections:
- Invoice Follow-Up: Proactively follow up with customers to ensure timely payment of invoices.
- Dispute Resolution: Identify and resolve any discrepancies or disputes related to customer invoices and payments.
- Payments Support:
- Payment Processing: Accurately process incoming payments, including checks, ACH, wire transfers and credit cards. Ensure payments are correctly allocated to customer accounts.
- Customer Master Data Management:
- Data Accuracy: Maintain accurate and up-to-date customer master data, including onboarding new customers and updating existing customer information.
- Compliance: Ensure customer data complies with internal policies and external regulations.
- Functional KPI Management:
- Performance Monitoring: Track and analyze key performance indicators (KPIs) related to accounts receivable function and portfolio aging.
- Reporting: Generate regular reports on AR performance metrics and provide insights to support decision-making.
- Process Improvement Management:
- Process Optimization: Identify opportunities for process improvements within the AR function and implement innovative solutions. Lead initiatives to enhance efficiency, accuracy, and overall performance of the AR processes.