Under direct or indirect supervision performs a variety of engineering and design tasks requiring application of standard techniques and procedures.
Uses engineering judgment and responsibility to resolve customer inquiries.
PRIMARY DUTIES (Applications):
- Review & processing of application requests.
- Following standard techniques and procedures, selection / application of standard or special products to meet customers' needs.
- Generation of engineering proposals / specifications for standard or special products, including determining cost-effective materials for production.
- Seal calculations (including leakage calculations, heat generation, balance temp, flow rates etc.)
- More advanced use of CSTEDY & similar tools for in-depth design analysis.
- Provide applications guidance to CAD Engineers to complete layout (GA) and detail drawings
- Prepare material and other relevant product specifications for internal and external use.
- Field troubleshooting, including analysis of problems / recommendation & implementation of appropriate solutions, meeting with customers in plant or at customer’s site to resolve satisfactorily.
- Detailed failure analysis activities, including investigation / reporting / resolution.
- Approve / reject purchase or manufacture of fabricated parts not to drawing specification ('quality clinics').
PRIMARY DUTIES (Product Development):
- Support the transition of a product from development into production.
- Creation of test specifications & plans.
- Product assembly / disassembly – including seals / couplings / bearings / others as appropriate to role.
- Installation of products on to test rigs.
- Manage / perform / monitor various forms of static / dynamic seal test projects to specified test criteria, whether as part of product development or for customer-specific tests.
- Recording of test results.
- Creation of test reports.
- Evaluation of test results.
- General support to lab / test activities as required, e.g. preparation & commissioning of test rigs, preparation of seal components (this may include lapping & polishing and other processes at times), design of test adaptors / fixtures, & other relevant CAD design work, maintenance of test facilities & associated plant etc.
- Support internal and external practical training, customer visits and customer witness tests as required.
- Contribute to quality reporting / EQMS process, reporting back to other parts of the business as appropriate.
- Along with the other team members, contribute to maintaining a safe and efficient working. environment, including following appropriate HSE procedures / performance of risk assessments as appropriate.
- Along with other team members, promote a culture of continuous improvement in Lab housekeeping, work processes etc.
PRIMARY DUTIES (other):
- Detailed technical presentations to customers in order to support sales.
- Deliver basic technical training externally to customers as required.
- Manage and report personal workload, forecast job lead-times to meet customer and departmental objectives.
- Raise / process / approve Engineering Change Notice (GCN) requests.
- Maintain engineering databases.
- Provide technical support via the Engineering Help Desk, if appropriate / as required.
Accountable for delivering Rationalization Projects.
Reporting monthly on project performance.
Reporting monthly on Objectives progress.
Additional duties and responsibilities will vary based upon local business / departmental needs.