IT Category Manager will be responsible for developing and executing a global strategy for sourcing and procurement of IT-related products and services across the organization. This role requires a strategic thinker with deep expertise in IT procurement, supplier relationship management, and global category management.
You will collaborate with key stakeholders across regions to ensure alignment of procurement strategies with business objectives, while driving cost efficiencies, ensuring quality, and managing risks.
This position will be based out of our Central Birmingham office 4 days per week.
Key Responsibilities
Strategic Sourcing and Category Management
- Own the development and execution of the global IT & Telecoms category strategy for the organisation, including software, hardware, cloud services, telecom, and IT services.
- Provide value adding procurement consultation to the organisation through a thorough understanding of the business needs.
- Identify and assess global suppliers, negotiate contracts, and manage supplier relationships to ensure the best value, quality, and service for the organization.
- Utilise optimal sourcing methods to balance cost, risk, quality and speed. Lead the sourcing activities and negotiations including RFPs, RFIs, ensuring compliance with company policies and industry regulations.
Cost Management and Optimization
- Drive global cost-saving initiatives, leveraging scale and best practices across regions. Realise value for the organisation through market developments and industry best practises to drive efficiencies and global cost savings.
- Analyze market trends, benchmarking data, and internal spend analytics to identify opportunities for cost reduction and process improvement.
- Monitor and report on global spending and savings within the IT category, ensuring alignment with budget targets.
Supplier Relationship Management
- Establish and maintain strong relationships with key global suppliers, ensuring they meet performance standards and contractual obligations.
- Proactively manage new suppliers, services, and service extensions in conjunction with internal stakeholders to maximise the benefits from financial, operational improvement and risk mitigation.
- Implement supplier performance management programs to monitor, evaluate, and improve supplier performance.
- Resolve supplier-related issues effectively and efficiently, ensuring minimal disruption to business operations.
Cross-Functional Collaboration
- Collaborate with global and regional stakeholders, including IT, finance, legal, and operations teams, to align procurement strategies with business needs.
- Work with regional procurement teams to ensure consistency in sourcing strategies and leverage global agreements.
- Provide guidance and support to regional procurement teams, sharing best practices and ensuring adherence to global procurement standards.
- Identify and facilitate conversations with stakeholders regarding opportunities for technology innovation.
- Keep internal stakeholders informed of Procurement activities and progress through collaborative working and pro-active communication.
- Champion positive change and continuous improvement leading initiatives as part of procurements ongoing growth and development
Risk Management
- Identify potential risks in the IT supply chain and develop mitigation strategies to ensure business continuity.
- Stay informed of industry changes, regulatory requirements, and emerging technologies that may impact the IT category.
- Develop and maintain contingency plans to address supply chain disruptions or changes in technology.
- Define and manage the implementation of effective contract management practices, supplier due diligence and supplier risk management.
Data Analysis and Reporting
- Utilize data analytics to drive informed decision-making, optimize category performance, and support strategic initiatives.
- Prepare regular reports on category performance, supplier performance, and cost-saving initiatives for senior management.
- Monitor key performance indicators (KPIs) and track progress against targets.
- Drive a culture of data led decision making and procurement automation.