About the role
We are seeking a Senior Manager to help grow and deliver our Insurance & Banking consulting practice across the GCC. You will leverage a strong regional network to originate opportunities, shape solutions, and lead multi-workstream programs that deliver measurable value in customer experience, operations, risk and compliance, and growth. You are equally comfortable in the boardroom-shaping deals, and on-the-ground, guiding delivery teams to outcomes
Key responsibilities
Business development and client leadership
- Expand relationships with banks and insurers across the GCC; develop account plans and originate qualified opportunities.
- Lead pursuits: discovery, solution design, pricing and commercials, proposal/orals, and contracting/SOWs.
- Build and manage alliances with technology partners; co-develop go-to-market offerings and joint pursuits.
- Create thought leadership and market-relevant assets tailored to GCC priorities (e.g., open banking, instant payments, IFRS 17, digital claims).
- Represent the firm at industry events; maintain trusted C-level relationships.
Engagement delivery, and practice leadership
- Own end-to-end delivery of complex, multi-workstream programs; ensure scope, schedule, budget, quality, and benefits realization.
- Define target operating models, process improvements, digital customer journeys, data/analytics use cases, and change management strategies.
- Oversee technology-enabled change (core platforms, integrations, cloud/data, CRM, automation/AI) with client IT and vendors.
- Manage engagement commercials and governance: margin, staffing, RAID, steering committees, and executive reporting.
- Lead and develop teams (Managers, Consultants); instill delivery excellence, methods, and knowledge sharing; contribute to practice strategy and offerings.
Domain focus areas
- Banking: retail/commercial lending and collections, payments modernization, core banking transformation, digital channels, AML/KYC and financial crime, credit risk, finance and reporting.
- Insurance (P&C/Life): underwriting and pricing, claims transformation, policy administration/core replacement, distribution/broker experience, finance/actuarial, IFRS 17.
- GCC regulatory and market context: SAMA, CBUAE, QCB, CBB, data privacy (Saudi PDPL, UAE DP Law, Bahrain PDPL), AML/CFT and FATF, Islamic banking and Takaful.