- Analyze and assess current organizational structures, identifying inefficiencies and opportunities for improvement.
- Partner with HR and department leaders to align organizational design with talent management and workforce planning needs.
- Conducts regular audits of the organizational structure and recommends changes to make the organization more efficient
- Designs and maintains the job matrix of all jobs in the organization
- Design and recommend organizational models that align with business objectives, promote agility, and improve workflow.
- Develop role definitions, reporting relationships, and governance frameworks.
- Ensure that new structures support career development, succession planning, and learning and development goals.
- Create a customized change management roadmap based on the needs of the project and implement the change management activities for each phase of the project
- Lead impact analyses, assess change readiness, and identify key stakeholders
- Provide status reporting of progress, dependencies, issues, risks and overall program health
- Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed
- Ensure that key change initiatives deliver on business, schedule, and budget objectives
- Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results
- Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps
- Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices
- Identify opportunities to provide or create additional client value
- Contribute to internal areas such as business development, people development, recruiting, marketing, and more
- Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
Location: New York City (Hybrid - 3 days onsite)