Support clients in achieving sustainable performance and/or improvements within their organizations
Analyze and assess current organizational structures, identifying inefficiencies and opportunities for improvement.
Conducts regular audits of the organizational structure and recommends changes to make the organization more efficient
Designs and maintains the job matrix of all jobs in the organization
Design and recommend organizational models that align with business objectives, promote agility, and improve workflow.
Develop role definitions, reporting relationships, and governance frameworks.
Partner with HR and department leaders to align organizational design with talent management and workforce planning needs.
Ensure that new structures support career development, succession planning, and learning and development goals.
Create a customized change management roadmap based on the needs of the project and implement the change management activities for each phase of the project
Lead impact analyses, assess change readiness, and identify key stakeholders
Provide status reporting of progress, dependencies, issues, risks and overall program health
Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed
Ensure that key change initiatives deliver on business, schedule, and budget objectives
Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results
Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps
Develop Executive-level presentations
Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices
Identify opportunities to provide or create additional client value
Contribute to internal areas such as business development, people development, recruiting, marketing, and more
Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
Maintain program sites as a repository for all project information
Contribute to the development of high-quality and timely deliverables
Influence a broad spectrum of stakeholders toward achieving business goals, understanding how potential process and system changes might impact upstream and downstream processes and/or systems.
Work with key stakeholders to improve existing or developing new operational processes and procedures, on a regional/global basis as needed.
Assist with the organization transformation including building internal process expertise and capabilities.
Implement recommended solutions and support business transformation
Contribute to the development of high-quality and timely deliverables.
Perform subject matter research and business analysis.
Assist in the coordination and development of client proposals.
Support practice, thought leadership, and people development.