About the Role
In this vital coordination role, you’ll oversee the end-to-end recruitment and onboarding process for OCC personnel, working closely with internal teams to ensure candidates are fully briefed, appropriately screened, and ready for training.
You’ll also take ownership of planning and managing all OCC training courses – from initial scheduling to logistics and attendance – ensuring courses are well-attended, cost-effective, and aligned with contract requirements.
In addition, you’ll support data management and administration to track training performance, monitor readiness, and report on key operational metrics. This role plays a critical part in our deployment readiness and continuous improvement of operations.
Key Responsibilities:
Coordinate OCC recruitment, reviewing applications, conducting interviews, and ensuring candidates understand the physical and operational demands of the role.
Manage onboarding timelines and screening processes to ensure new recruits are ready for scheduled training courses.
Plan and organise annual training schedules across all disciplines, including refresher courses and specialist driver training.
Liaise with training providers, suppliers, and internal teams to ensure smooth course delivery and logistics.
Ensure all documentation, PPE, uniform, and course communications are managed and distributed in advance.
Maintain accurate training records, update systems, and monitor crew qualification status to meet compliance and contractual obligations.
Support budget tracking and financial processes related to training, accommodation, uniform, and equipment.
Analyse training and recruitment data to improve future planning and selection processes.
Assist in client meetings, audits, and preparation for deployments, including coordination of Gold Command support as required.
Produce monthly readiness and SLA reports in collaboration with senior management.
Assist with administrative duties across the team to support important operations.
What We’re Looking For:
Proven experience in recruitment coordination, training administration, or workforce planning
Strong organisational skills with the ability to manage multiple priorities and deadlines
Excellent communication and stakeholder management abilities
Comfortable analysing data and reporting key insights
Flexible and adaptable, especially during periods of operational deployment
This is a dynamic, hands-on role at the heart of our fire resilience operation – ideal for someone who takes initiative, values precision, and thrives under pressure.
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