Branch Support Officer

Protection of Property and Premises

• Prevent and deter unauthorised access to site. Monitor fire alarms, intruder alarms and CCTV as appropriate.
• Conduct external and internal security patrols as detailed in the Assignment Instructions.
• Provide traffic control and apply parking restrictions as required.
• Carry out routine tests of security equipment where appropriate.
• Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions.
• Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures detailed in the Assignment Instructions.
• Maintain all logbooks and records as detailed in the Assignment Instructions.
• Issue visitor/contractor passes in accordance with the Assignment Instructions.
• Deal with lost property in accordance with the Assignment Instructions.

Health and Safety

• To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises.
• Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices to  supervisor/manager. Report and record all accidents in accordance with the Assignment Instructions.
• Ensure all walkways and emergency escape routes are always kept clear.
• Report any usage of First Aid equipment and shortfalls in the contents of First Aid boxes.
• Notify the Securitas Operations Centre (SOC) in the event of any emergencies and follow the instructions given.
• Investigate the cause of all fire alarm activations.

Prevent Loss and Waste

• Report instances of property at risk of being lost, stolen, damaged and/or vandalised.
• During patrols, switch off unnecessary lights and close windows.

Prevent and Deter Crime

• Operate radios, pagers, clocking equipment and any other physical security equipment used on site.
• Operate customer’s ‘stop and search’ policies when required.
• Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles.

Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.