Job Description

Day to day support for all Pacom applications deployed by the customer throughout their global network
Continuous review of transactional activity by region to ensure consistency and continuity of detail being reported
Arrange/facilitate regular local operational team review sessions
Provide the required support to the business to support new technology refresh initiatives/projects
Provide local site support for all Pacom application upgrade activities
Take a lead role in the management activities for all Pacom application failures/outages
Support the PS-IT on-call roster one week per calendar month

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