As a Genetec Engineer, you play a key role in the implementation, configuration, and support of Genetec Security Center solutions. You are involved in all phases of the project — from design to maintenance.
Tasks and Responsibilities:
Install, configure, and maintain Genetec Security Center systems (access control, video surveillance, ANPR, intercom, etc.)
Analyze customers’ technical requirements and contribute to system architecture design
Commission systems on-site while ensuring quality and compliance
Integrate Genetec solutions with other systems (IP cameras, controllers, alarm systems, servers, etc.)
Perform functional tests and validate configurations before go-live
Provide Level 2 and Level 3 technical support, diagnosing and resolving complex incidents
Carry out preventive and corrective maintenance of installed systems
Prepare technical documentation (diagrams, plans, reports, procedures)
Train end users and support internal technicians
Collaborate with internal teams (projects, support, sales) to ensure optimal customer satisfaction
Participate in a 24/7 on-call rotation to guarantee continuity of technical support
Keep up to date with technological developments in Genetec products and the broader security market
Profile
You are ambitious, self-taught, and passionate about technology and electronic security.
You enjoy learning, analyzing problems, and tackling technical challenges.
securitas