We have a fantastic and exciting opportunity for an experienced Supervisor and Brand Ambassador to join our STARS team, working for our high-profile client in the London area W1T 2JE.
STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers.
We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service.
- 40 hours per week
- 09:00 - 17:00
- Monday - Friday
- £18.50 per hour
We are committed to your development offering accredited training opportunities to support continuous upskilling and clear pathways for future progression.
- Responsibilities:
- Managing on site team (including rostering, holiday/sickness cover, HR queries/processes)
- Meet and greet all staff, visitors and contractors in a professional and personable manner
- Deliver a consistently high-end customer focused experience
- Embody a high-performance approach and encourage colleagues to do the same
- Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
- Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
- Assist in emergency situations
- Provide timely and accurate information
- Respond appropriately to varying and fast changing priorities
- Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
- Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both
- Patrolling
- Data monitoring
- General Security duties