ProSidian Consulting seeks a Management and Operations Practice Director to lead and support design, development and delivery of client solutions for Management and Operations Consulting Practice. The Management and Operations Practice Director plays an integral role in successfully designing, planning and executing client engagements and building the firm's reputation for quality service. This includes researching, pursuing, and documenting possible business opportunities; supporting and managing our proposal development process; managing client relationships and deliverables; and developing teams while communicating with appropriate stakeholders.
The Management and Operations Practice Director position will develop and execute strategically diversified consulting Business Development. This position will identify solutions to important client challenges/opportunities, produce results for engagement team deliverables and internal firm initiatives, drive change and impact client outcomes, develop and execute quality solution focused client presentations, and enhance relationships between The Firm and the clients in the markets we serve. This position will produce results, drive change and impact client outcomes among Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. As an executive of the firm you will also provide oversight and management of Professional Consultants to insure consistent, high quality service delivery in a cost effective manner.
In this visible position you will use your skills to participate in all phases of the business development and management process. Reporting directly to the Managing Principal, you will be integral to the development and management of the firm and share revenues with potential equity stake based on future successes for strategic five (5) year goals and objectives. This is the first dedicated Management and Operations Practice Director position at ProSidian Consulting , and thus vital to the company’s continued growth and success.
The Management and Operations Practice Director is responsible for business development, client engagement management, thought leadership, market presence, and team-building/leadership of Management Consultants. Other responsibilities include, but are not limited to, working with other consultant practices and company business units to develop or support business opportunities. Develop, coach and lead the Consulting Practice team.
-- Industry: Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies
-- Manages Others: Manages a business portfolio based on strategically diversified services offered by ProSidian Consulting.
-- Job Type: Executive Management Consultant, administration, business development, practice leadership
-- Organization: Management Consulting
-- Employee Status: Full-time
-- Shift: You manage your own schedule with revenue share and potential equity stake based on future successes.
Business Development:-- Develop a sales strategy that identifies targeted accounts, account planning, consulting service product packaging, proposal development, proposal delivery, and processes for closing the deal.
-- Manage the Management and Operations Consulting Practice action plans to grow sales, create new service offerings and offer thought leadership to find solutions to important client challenges.
-- Responsible for conducting follow-up calls and visits as required for maximizing a strong close ratio.
-- Provide leadership to ensure consistent, high quality and cost effective service delivery.
-- Work with business development teams to close new sales opportunities.
-- Implement a strategic sales action plan which clearly demonstrates target goals and sales success.
Client Engagement Management:-- Build, develop and maintain long-term relationships with clients at the C-Suite level.
-- Develop and offer services that reflect an understanding of a client's unique business needs and offer client market specific solutions that are measurable.
-- Engagements will address a wide range of strategy and business issues that may include strategy sessions, strategic planning, and evaluation strategic client initiatives.
-- Create a services mix that demonstrates a high-level of professionalism and a clear understanding of a client's unique business needs.
Thought Leadership:-- Provide thought leadership to deepen and expand the firm’s product offerings and client solutions.
-- Assist the firm in efforts to strengthen market presence such as bylining articles, speaking at key conferences, and publishing.
-- Support and contribute to the development of intellectual capital for the firm.
Personnel Management:-- Responsible for project management oversight, supervision, leadership and building a team of consultants who deliver quality projects in consulting area.
-- Consultants will include a mix of independent contractors as well as employed subject matter experts as business needs dictate.
-- Responsible for contributing to employee performance appraisals or annual contract employee reviews.
-- Develop, coach and recruit talented consulting team members.
Collaboration and Team Building:-- Assume ownership of projects while simultaneously leading a team.
-- Delegate or accept delegation to promote client engagement opportunities and/or client relationships.
-- Comfortable reporting and working in a matrix organization.
-- Performs other duties as assigned.
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HIRING EXPECTATIONS/ POSITION SPECIFICATIONS-- Works closely with members of senior management support strategic and tactical plans to meet sales goals, drive pipeline growth and facilitate new sales opportunities.
-- Works closely with members of senior management to devise budgets to meet sales goals.
-- Leads initiatives to assess productivity and throughput to optimize resources. Effectively establishes, communicates and guides the accomplishment of relevant objectives, measurable goals, and performance standards to ensure effective, efficient and economical client outcomes.
-- Elevates consulting services to a new standard of professionalism and sales contribution.
-- Establishes, communicates and guides the accomplishment of relevant objectives, measurable goals, and performance standards to ensure effective, efficient and economical client outcomes.
-- Demonstrates commitment to excellence and service in dealing with all internal and external customers. Offers best possible solutions while displaying best possible values.
-- Fosters trust and support from the various constituents to position ProSidian Consulting as a trusted partner and the preferred quality provider in the market place.
-- Champions the development and implementation of best practices and programs.
-- Elevates the level of consulting to achieve further competitive advantage with speaking engagements, client case studies and on site evaluations.
-- Serves as a leader in performance improvement and best practices initiatives - encouraging 'best of the best' mindset.
-- Leads and manages through influence in a matrix environment. Leadership is accomplished through a positive team approach, resulting in achievement of standards for all service lines.
-- Establishes a sense of professionalism among the consulting staff to further elevate the standards of the Practice.
-- Develops effective retention and recruitment strategies for the Practice.
-- Works collaboratively with other disciplines to assure that standards for excellence in consulting are met, clients and employees are treated fairly and with respect, and that all client needs are met in a positive and responsive fashion.