ProSidian Consulting seeks a Management and Operations Consulting Senior Manager to lead and support design, development and delivery of client solutions for the Firm’s Consulting Practice. The Senior Manager plays an integral role in successfully designing, planning and executing client engagements and building the firm's reputation for quality service. This includes researching, pursuing, and documenting possible business opportunities; supporting and managing our proposal development process; managing client relationships and deliverables; and developing teams while communicating with appropriate stakeholders.
The Senior Manager is responsible for business development, client engagement management, thought leadership, market presence, and team-building/leadership of Management Consultants. ProSidian’s business development initiatives include but are not limited to proposal writing, responding to requests for information/sources sought, client presentations and capabilities briefings, attending industry and client conferences and general meetings, and creating awareness of the firm.
This position will identify solutions to important client challenges/opportunities, produce results for engagement team deliverables and internal firm initiatives, drive change and impact client outcomes. The Senior Manager provides oversight and management of professional consultants to insure consistent, high quality service delivery in a cost effective manner for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes.
In this visible position you will use your skills to participate in all phases of the business development and management process. Reporting directly to the Managing Principal, you will be integral to the development and management of the firm and share revenues with potential equity stake based on future successes for strategic five (5) year goals and objectives.
Although daily activities may change and evolve, the following represents initial primary areas of activity: 15% Internal Operations Focus, 45% Business Dev Initiatives, 45% Client Service. Other responsibilities include, but are not limited to, working with other consultant practices and company business units, interfacing with contract On-Demand resources, and working with other Engagement Team Members (new employees, fellows, contractors, and collaborating partners) to develop or support business opportunities.
- Industry Focus: Strategically diversified services offered by ProSidian Consulting for Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.
Business Development:
- Actively participate in business development activities, by coordinating and/or leading proposal or engagement teams while creating strong working relationships with clients.
- Develop a sales strategy that identifies targeted accounts, account planning, consulting service product packaging, proposal development, proposal delivery, and processes for closing the deal.
- Implement a strategic sales action plan which clearly demonstrates target goals and sales success and manage practice action plans to grow sales, create new service offerings and offer thought leadership to find solutions to important client challenges.
- Provide leadership to ensure consistent, high quality and cost effective service delivery.
- Responsible for conducting follow-up calls and visits as required for maximizing a strong close ratio.
- Technical and Solution Architect for Technical and Solution Architect for Proposal development, proposal requirements, proposal writing as part of managing our sales process
- Work with business development teams to close new sales opportunities.
- Any other Business Development responsibilities as required
Client Engagement Management:
- Build, develop and maintain long-term relationships with clients at the C-Suite level.
- Conduct quantitative and qualitative analysis, including financial or business modeling, and coordinate and execute research, data collection, and analysis
- Create a services mix that demonstrates a high-level of professionalism and a clear understanding of a client's unique business needs.
- Develop and offer services that reflect an understanding of a client's unique business needs and offer client market specific solutions that are measurable.
- Develop, Implement and present solutions and recommendations
- Engagements will address a wide range of strategy and business issues that may include strategy sessions, strategic planning, and evaluation strategic client initiatives.
- Structuring and performing analysis, and conducting primary research, to uncover the insights that support our recommendations to clients
- Technical and Solution Architect for Proposal development, proposal requirements, proposal writing as part of managing our sales process
- Any other Client Engagement Management responsibilities as required
Thought Leadership:
- Assist the firm in efforts to strengthen market presence such as bylining articles, speaking at key conferences, and publishing.
- Be an active participant within a team that provides thought leadership, project support artifacts and analytical concepts for use within the practice.
- Presenting at team and client meetings, and determining the most practical way to drive lasting results based on your insights
- Provide thought leadership to deepen and expand the firm’s product offerings and client solutions.
- Researching and creating Frameworks to deliver solutions that solve problems and enhance client operations
- Support and contribute to the development of intellectual capital for the firm.
- Any other Thought Leadership responsibilities as required
Personnel Management:
- Consultants will include a mix of independent contractors as well as employed subject matter experts as business needs dictate.
- Develop, coach and recruit talented consulting team members.
- Lead engagement teams on complex projects and develop junior team members
- Responsible for contributing to employee performance appraisals or annual contract employee reviews.
- Responsible for project management oversight, supervision, and leadership and building a team of consultants who deliver quality projects in consulting area.
- Any other Personnel Management responsibilities as required
Collaboration and Team Building:
- Assume ownership of projects while simultaneously leading a team.
- Comfortable reporting and working in a matrix organization.
- Delegate or accept delegation to promote client engagement opportunities and/or client relationships.
- Performs other duties as assigned.
- Supporting and leading business development initiatives and proposal writing
- Taking on stimulating challenges including corporate and business unit strategy, regulatory compliance initiatives; business process reviews, assessments, and improvement initiatives; organizational effectiveness and optimization, and training and talent management initiatives.
- Any other Collaboration and Team Building responsibilities as required