Operations Support Manager - Logistics Support Services (LSS)

ProSidian Consulting has an opportunity for a Logistics Support Services (LSS) Operations Support Manager located in Charlotte, NC | POSTING TYPE: THIS IS A FULL-TIME W2 HIRE. 

ProSidian Consulting is seeking an experienced Logistics Operations Manager (LOM) to support the Logistics Support Services (LSS) Program Manager, provide oversight of all activities related to Fulfillment and Order Tracking, and assist the Warehouse Manager as needed. In addition, the Logistics Operations Manager may be required to travel and provide conference support two or three times a year. This role may include website and process training.

This role is responsible for day-to-day project management and ensures quality in packing, shipping, distribution, and receiving processes as well as organizing key information structures. The ProSidian Consulting Logistics Operations Manager shall be responsible for the overall management, coordination and performance of the work under a Federal government Contract for services and shall be empowered with authority to make field decisions which may arise in day-to-day operations without undue delay.  

Logistics Support Services (LSS) Program Management is complex and covers many unique facets, including but not limited to: assisting clients with shipping, receiving, and delivering supplies, materials and equipment, and maintain inventory control and records related work. 

This may also include new product and program development based upon client requirements, perfecting the warehouse inventory system and website, working onsite in support of various client events, managing planning and fulfillment of marketing items for large scale training and conference events, managing the warehouse team – ensuring accuracy in shipment and billing. 

The Logistics Support Services (LSS) Operations Support Manager (LOM) role supports the Program Manager (PM) and provides leadership and oversight support for of the complete order fulfillment process, behind the scenes event management planning, and working with the graphic designers in creation and management of direct mail, print and digital marketing materials and relationships involving them. The Operations Support Manager is responsible for time sensitive material in an environment where accuracy, efficiency, and communication skills are of paramount importance. 

The Operations Support Manager also supports The Program Manager (PM) also leads safety and security including Facilities and Security Clearance on behalf of ProSidian Consulting. Key job duties include providing strong project and program management skills, documenting programs accurately, providing team management, coordination and timely execution. We hire only experienced professionals and foster an environment of cooperation and collaboration where everyone is at a high level. 

This role includes responsibility for day-to-day order fulfillment and tracking; pick, pack and ship verification; kit assembly; process documentation; reporting; trouble-shooting; and is the primary contact with shippers. The LOM must be a highly-motivated professional with great communication skills, the ability to multi-task and work with minimal supervision.

Do You Meet The Requirements?

We are seeking a Logistics Support Services (LSS) Operations Support Manager who can hit the ground running and make a difference!  As an experienced Logistics Support Services (LSS) Operations Support Manager with ProSidian, you will be in an invigorating and challenging environment with high standards for work quality, professionalism, and teamwork.

If this is you, and you meet the requirements below, we want you on our team. The work shall be performed on-site at the Charlotte warehouse/office, with some travel required to the client site in the Fayetteville area. Background checks are required for all employees. 

The work shall be performed on-site at the Charlotte warehouse/office, with some travel required to the client site in the Fayetteville area. Competitive salary and benefits are provided.