Senior Federal Travel Advisor (CONTRACT CONTINGENT)

• Engages with the Project Team and Client Team to take ownership of assigned program goals and insure excellent execution

• Provide support on a real-time basis to Federal AGENCY travel management, other staff and users and provide assistance in responding to questions related to AGENCY specific policies, standards in logging incidents, and questions related to the use of various technical tools related to E2 Solutions. Services to be provided include but not limited to the following:

a. Provide technical guidance and advice on specific travel regulations, pronouncements, rulings, etc., in order to support the AGENCY Travel Office in the day-to-day management of travel operations and procedures

b. Conduct thorough analysis to determine cause and possible alternatives for complex travel related issues.

c. Work closely with AGENCY travel team members to support staff, and AGENCY travelers to better understand recurring technical issues.

d. Work on-site with AGENCY Travel Manager and staff to support AGENCY managers, users, travel approvers and IBC system administrators.

e. Provide time sensitive over the shoulder support to AGENCY VIPs, EAs and users.

f. Coordinate with team lead to develop and conduct topical training sessions for AGENCY travelers, travel arrangers, and travel approvers

g. Provide feedback to team lead to support and assist in managing relationship with IBC Tier 1 Help Desk and IBC travel management staff

h. Review and Process requests for Country specific visa issuance

i. Review and Process requests for US Government passport applications

j. Provide Policy interpretation of Federal Travel Regulations

k. Assist Travel Card Administration (A/OPC) with day-to-day administrative functions