Senior & Intermediate IT Certified Professional

Senior IT Certified Professional –: Under general direction, responsible for the most complex testing and analysis of all elements of the network facilities including: power, software, communications devices, lines, modems and terminals. Monitors and controls the performance and status of the network resources. This position may function in a lead capacity within the department and provides guidance and direction for less experienced personnel.

Intermediate IT Certified Professional –: Under general supervision, responsible for moderately complex tasks typically relating to network monitoring, operations, installation or maintenance. Handles routine network activities and identifies and resolves routine network problems.