Training Maintenance Consultant - Business Transformation (BT) Initiatives

ProSidian Seeks a Training Maintenance Consultant - Business Transformation (BT) Initiatives in CONUS - Silver Spring, MD (Plus Work Remotely) to support an engagement for an agency of the US Federal Govt. that regulates clinical investigations of products under its jurisdiction, such as drugs, biological products, and medical devices. 

The ProSidian Engagement Team Members work to Business Transformation (BT) Support Services for initiatives aimed to align People, Process and Technology of the agency's financial community to be more closely linked with the strategy and vision for protecting the public health of the nation. Key objectives are to integrate and maintain financial management activities, businesses processes, and customer service using project management, administration, and change management techniques.

Training Maintenance Consultant - Business Transformation (BT) Initiatives Candidates shall work to support requirements for Program Support and Training Maintenance Initiatives.  This position Facilitates and maintains financial management training the Fed. Govt. Agency-wide to ensure consistency; suggests appropriate instruction and training upgrades associated with policy, process and procedure changes.

Key project workstreams align with BPA Statement Of Work Workstreams: 3.7 - Training Maintenance.  In order to support training requirements including credentialing and ongoing certification for the Fed. Govt. Agency staff, The Training Maintenance Consultant shall provide management support for the administration of web-based, virtual, or classroom courses. Representative activities may include but are not limited to:

• Develop and define a detailed strategic and tactical project plan for the Training Maintenance workstream.
• Coordinate the administration of monthly scheduled training activities including the planning, scheduling, and execution of ad-hoc training.
• Develop approach documents for each individual project.
• Provide customer service support for users participating in web-based or virtual training, including addressing simple “how-to” questions and triaging users with technical issues to the technical helpdesk.
• Enhance transformational changes in the Fed. Govt. Agency's financial business processes and systems, by delivering and expanding the current catalog of financial related training.
• The Training Maintenance Consultant shall maintain the training instances necessary for all classes delivered, including:
• Submitting requests for instance refreshes.
• Communicating the refresh schedule.
• Validating instance refreshes.
• Opening the training instance and continue training delivery.
• The Training Maintenance Consultant shall deliver training, including:
• Opening the training instance and continue training delivery.
• Scheduling delivery of OFM’s ILT/vILT courses, posting quarterly schedules to the intranet, configuring the Learning Management System (LMS) for quarterly schedules.
• Managing and implementing course logistics (e.g., reserve classrooms, pre-course emails, room set-up, evaluations).
• Maintaining positive evaluations from learners.
• The total number of classes taught in one calendar year is approximately 120 (averaging ten courses per month).

The Training Maintenance Consultant shall address training life cycle considerations, including:

• Ensuring learners have successfully completed all prerequisites before class attendance.
• Continuing to implement and collect data from L2 and L3 assessments that have been created for redesigned courses.
• Analyze this data to improve instructional methods, make course updates, and make operational and process improvements.
• Providing quarterly reports of training activity and effectiveness.

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