Disaster Recovery and Resilience Services | Helpdesk Technician [HHS0007019]

ProSidian Seeks a Disaster Recovery and Resilience Services | Helpdesk Technician [HHS0007019] Engagement Support | Full Stack Developer II or III IT109 Labor Category - High Level Exempt Professional aligned under services related to NAICS: 541611 located CONUS supporting The mission of the U.S. Department of Health and Human Services (HHS) is to enhance the health and well-being of all Americans, by providing for effective health and human services and by fostering sound, sustained advances in the sciences underlying medicine, public health, and social services.

Seeking Helpdesk Technician candidates with with relevant Healthcare And Life Sciences Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Healthcare And Life Sciences Sector Clients such as HHS. This as a 1113 Contractor or Contract W-2 (IRS-1099) Position and ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW
Provide services and support as a Disaster Response, Recovery, and Logistics Operations (Helpdesk Technician) in the Healthcare And Life Sciences Industry Sector focussing on Human Capital Solutions for clients such as US Department Of Health And Human Services (HHS) | HHS Administration for Strategic Preparedness and Response (ASPR) Located In CONUS and across the Region.

RESPONSIBILITIES AND DUTIES - Helpdesk Technician
Provides phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting network applications and hardware and software PC and printer problems.