Guest Services Specialist | Hospitality and Event Support Services [DOD002007]

ProSidian Seeks a Guest Services Specialist | Hospitality and Event Support Services [DOD002007] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis. located in the Piedmont  and listed under a Administrative Specialist I Labor Category as a Engagement Team Mid Level Professional aligned under services related to NAICS: Hotels (except Casino Hotels) and Motels - 721110 - DPLH Est.: 22 Hrs. ST | 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent Basis located CONUS - Richmond VA Across The Piedmont  Region supporting the U.S. Air Force Military & Family Readiness Center with data entry and front desk customer service functions.

Seeking Guest Services Specialist candidates with relevant DOD/Military Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for DOD/Military Sector Clients such as DOD.  This as a Contract Contingent or Contract W-2 (IRS-1099) Hospitality and Event Support Services Functional Area - Hospitality and Event Support Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW

Provide services and support as a Hospitality and Event Support Services (Staffing representatives) in the DOD/Military Industry Sector focusing on Business Process Solutions for clients such as Department of Defense (DOD) | Virginia Army National Guard Generally Located In CONUS - Richmond VA and across the Piedmont  Region (Of Country/World).

RESPONSIBILITIES AND DUTIES - Guest Services Specialist | Hospitality and Event Support Services [DOD002007]

• Serve as the primary point of contact for all guest-related inquiries and issues during the VAARNG FY25 Family Program Volunteer Workshop.- Ensure seamless check-in/check-out processes for 50 overnight guests on May 2-3, 2025, and parking coordination for 60 additional guests on May 3-4, 2025.- Manage and staff two (2) registration tables outside the General Session room and one (1) outside the Childcare room for attendee registration and assistance.- Provide on-site support for event logistics, including lodging, catering, and transportation.- Ensure accurate and timely communication between attendees, the COR, and event service teams.- Facilitate and resolve any guest issues related to accommodations, meals, parking, and other services promptly and professionally.- Deliver a reserved parking area list/map to the COR no later than 5 days before the event.- Ensure guest service coverage during the event: May 2 (2:00 pm – 8:00 pm), May 3 (6:00 am – 6:00 pm), and May 4 (6:00 am – 6:00 pm).- Ensure proper signage for registration and other guest areas is visible and clear.