Data Entry & Transition Assistance Program (TAP) Support Specialist

ProSidian Seeks a Data Entry & Transition Assistance Program (TAP) Support Specialist | Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support [MFRC09009] for Administrative Support on a Exempt W2: No Overtime Pay Basis Administrative Specialist II in The CONUS - North Dakota Area Contract Contingent generally located across the CONUS - North Dakota Across The Midwest Region supporting a High-security Air Force installation in Minot, North Dakota supporting nuclear deterrence missions and providing administrative family readiness services.

We seek Data Entry & Transition Assistance Program (TAP) Support Specialist | Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support [MFRC09009] candidates with relevant Defense, And Security Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Defense, And Security Sector Clients such as MFRC. This as a Contract Contingent or Contract W-2 (IRS-1099) Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support Functional Area / Swim Lane / Category Discipline Professional - Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW

Provide services and support under Service Area (SA) | Functional Area / Swim Lane / Category Discipline: Administrative Support as a Data Entry & Transition Assistance Program (TAP) Support Specialist [Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support Services] in the Defense, And Security Industry Sector focussing on Program / Project Management  Solutions for clients such as U.S. Air Force (USAF | M&FRC) | The United States Air Force (USAF), 5th Contracting Squadron | Military Family & Readiness Center (MFRC) at Minot AFB, North Dakota Generally Located In CONUS - North Dakota and across the Midwest Region (Of Country/World) Administrative Specialist II.

Accurate, secure Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support for the Military & Family Readiness Center (M&FRC) through services delivering efficient data entry and seamless transition assistance for military families:  M&FRC Customer Service & Program Administration | Front Desk Operations | TAP Program Support | Records & Data Management | Office Automation Support.  Provide front desk customer service and TAP administrative/data-entry support for the USAF Military & Family Readiness Center (M&FRC) at Minot AFB, ensuring accurate AFFIRST/TAP ACCESS recordkeeping, scheduling, correspondence, and compliant records management in accordance with AFI-36-3009, AFI 33-322, and local guidance.

RESPONSIBILITIES AND DUTIES

Accurate, secure Front Desk Data Entry & Transition Assistance Program (TAP) Administrative Support for the Military & Family Readiness Center (M&FRC) through services delivering efficient data entry and seamless transition assistance for military familie  Front Desk / Customer Service

•  Receive telephone calls and greet visitors; determine needs and route to appropriate staff.
•  Provide nontechnical program information on M&FRC services and TAP-related offerings using tact and courtesy.
•  Ensure customers complete required forms (e.g., Statement of Understanding) and maintain customer flow.

TAP Administrative Support & Scheduling

•  Maintain M&FRC Outlook appointment calendar; schedule TAP workshops and counseling sessions.
•  Track participant attendance, sign-in rosters, and suspense dates; follow up on routine requests.

Data Entry / Case Tracking

•  Perform data entry and updates in AFFIRST and TAP ACCESS (and related trackers) to maintain customer records.
•  Create/revise spreadsheets and reports; sort, calculate, and retrieve data for routine reporting.

Correspondence / Reporting

•  Prepare recurring and nonrecurring correspondence, reports, memos, letters, and forms.
•  Proofread/edit for grammar, spelling, punctuation, capitalization, and format.
•  Consolidate and finalize information from files/systems for reports per established procedures.

Mail / Publications / Directives Processing

• Review and process incoming/outgoing correspondence and electronic messages; establish suspense dates.
• Screen mail/messages for action, referral, reroute, or handling; download/distribute forms/publications.

Records Management (Primary Record Custodian)

• Establish, maintain, purge, and dispose of records/files IAW AFI 33-322 and Air Force Records Disposition Schedule.
• Maintain file plans; post publications/technical orders; control reference materials and check-out.
• Turn over government-owned records upon contract completion; ensure awareness of FOIA/Privacy Act.

Office Automation / Technical Support

•  Use multiple office automation applications to produce documents, charts, and presentations.
•  Assist with developing training aids and provide hands-on training; perform basic troubleshooting.
•  May create elementary macros to streamline tasks and instruct others on their use.

Security / Property Accountability

•  Safeguard government property; secure facilities/equipment at close of business; follow physical security rules.
•  Comply with Minot AFB access requirements (TASS/network access, background check, base passes).

Administrative Support For Military & Family Readiness Center (M&FRC)

•  Support the Transition Assistance Program (TAP) through scheduling and participant tracking
•  Maintain accurate electronic and paper records
•  Serve as the first point of contact for service members and family members
•  Support reporting and compliance requirements
•  Greet and assist clients at the M&FRC front desk
•  Perform data entry into TAP and Air Force systems
•  Schedule TAP workshops and individual counseling sessions
•  Maintain sign-in logs, attendance records, and case files
•  Answer phones and route inquiries appropriately
•  Prepare routine correspondence and reports
•  Ensure privacy and confidentiality of client information

The role(s) are located in the Midwest Region, at or near CONUS - North Dakota.  Initially identified Work Site Address (Administrative Specialist II:  165 Missile Ave, Minot AFB, ND 58704