Analyze and map business processes related to Inventory Management and Warehouse Management including inbound receipts, put away, quality inspections, stock transfers, picking, packing, shipping, and physical inventory
Configure and maintain SAP MM components such as material master, vendor master, purchasing documents, release strategies, pricing conditions, account determination, and inventory movement types
Configure and support SAP WM functionality including storage types, storage bins, transfer orders, transfer requirements, picking strategies, put away strategies, cycle counting, and warehouse monitoring
Provide hands-on troubleshooting and onsite support for warehouse teams supporting inbound, quality, and outbound activities
Support integration between SAP and external warehouse management systems such as SynQ, including monitoring interfaces and resolving integration errors
Identify and resolve issues arising from third-party warehouse applications and coordinate with SAP technical teams for permanent solutions
Partner with business users to identify process improvement opportunities and automation within warehouse and procurement operations
Develop and document functional specifications for enhancements, interfaces, reports, and forms
Support full-cycle SAP SD/MM/WM projects including blueprinting, configuration, testing, data migration, cutover, and post-go-live support
Coordinate with global SAP support teams (including Europe) for enhancements, deployments, unit testing, and regional data migration
Participate in system integration testing (SIT), user acceptance testing (UAT), and regression testing
Create user documentation, training materials, and standard operating procedures
Ensure compliance with change management processes and documentation standards
Monitor data integrity, inventory accuracy, and warehouse transaction performance
Participate in system upgrades, patches, and enhancement pack implementations
Stay current with SAP best practices in SD, MM WM, including warehouse integration technologies