Assistant General Manager

Key Responsibilities

Operations & Guest Experience

• Support day-to-day oversight of both properties

• Lead by example in delivering seamless, anticipatory service

• Ensure excellence across rooms, food & beverage, and guest programming

• Personally handle guest feedback and operational challenges

Team Leadership

• Support recruitment, training, and development of seasonal and year-round teams

• Mentor department heads and supervisors

• Foster a culture of accountability and genuine hospitality

Financial & Administrative

• Assist with budgeting, forecasting, and labor management

• Oversee cost control, inventory, and vendor relationships

• Ensure compliance with safety, HR, and licensing requirements

The Role

This position is primarily based at Dunton Hot Springs, with involvement at River Camp during its summer season. The role requires flexibility, visibility, and a willingness to lead from the floor in a remote mountain setting.

This is not a corporate environment, but a small, high-performing team committed to delivering a deeply personal guest experience.